Managing guests

You can manage all guests—whether they belong to a client or not—from one place.

In Upbase:

  • Clients are companies
  • Guests are people who belong to a client

You manage guests individually, even though they may be grouped under a client.

Where to manage guests

Go to Workspace settings and open PeopleGuests.

From here, you can see all invited guests in your workspace.


Group guests by client

  • Click Group by in the top-right corner.
  • Select Company.

Guests will now be grouped by client, making them easier to manage in Upbase.


Remove guests from the workspace

  • You can remove a guest directly from this page.
  • When a guest is removed, they are also removed from all projects they had access to.

Link guests to clients

You can manage a guest’s client connection at any time.

  1. Open the guest’s Edit modal.

    Choose to:

    • Link the guest to a client
    • Move the guest to a different client
    • Remove the guest from a client

This helps keep your client list organized and up to date.


Important notes about members and guests

  • You can’t invite an existing team member as a guest in the same workspace.
  • You also can’t invite a guest to become a team member, even if that account was removed before.
  • At the moment, it’s not possible to convert a member into a guest, or a guest into a member.
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