Messages in projects

You can use the Messages page to share announcements and project updates, brainstorm ideas, celebrate wins, send birthday wishes, start discussions, or share important information.

Messages keep all project conversations in one place—so you can reduce back-and-forth emails and keep everyone aligned.

You can also switch to sidebar view to quickly navigate between messages:

Add a new message

To create a new message:

1. Click New message.
2. The message composer will open.

Fill in the following fields:

• Subject

  Add a clear title for your message.

  Category (optional)

  Choose a category to help organize and filter messages later.

  Privacy

  Choose whether the message is visible to guests.

  • If enabled, guests added to the project can see the message.

  • If disabled, only internal project members can see it.

    Notify

    Select who should receive a notification.

    You can notify:

  • All project members, or
  • Only specific people

• Message content

  Write the main content of your message.

Message categories

Categories help you organize, filter, and search messages.

Categories are fully customizable—you can add, rename, or remove them.

You can manage message categories at two levels.

1. Workspace-level message categories

Workspace-level categories are shared across the entire workspace.

• Only workspace owner and admins can manage them
• Created in Workspace settings
• Available in every project
• Shown in bold in project category settings

Notes

• Renaming a workspace-level category updates it in all projects
• Deleting a workspace-level category makes all messages in that category uncategorized
• You can disable workspace-level categories from individual projects if needed

2. Project-level message categories

Project-level categories apply to a single project only.

In a project, you can:

• Disable unused workspace-level categories
• Create project-specific categories

To manage categories:

1. Open the category dropdown.
2. Click Edit categories.
3. Add, rename, or remove categories as needed.

Message watchers

Watchers are the people who receive notifications for a message.

When you create a message, everyone you select in the Notify field becomes a watcher.

How watchers work

• You can add new watchers at any time
• Project members are automatically added as watchers if they:
  • Are mentioned in comments
  • Add themselves by clicking the watchers icon

To stop receiving notifications:

• Click the watchers icon
• Remove yourself from the list

You can also remove other people from the watchers list.

Comments

Use comments to collaborate on a message.

In comments, you can:

• Reply to others
• Mention teammates
• Add emojis

Message actions

Each message includes the following actions:

• Edit

  Edit the message (sender only)

• Pin

  Pin the message to the top of the Messages list

• Delete

  Delete the message

  Available to the sender and workspace owner/admins only